ARMY AND AIR FORCE EXCHANGE SERVICE Customer Experience Associate-WSAAF Express in Fort Drum, NY

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Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty. Ideal candidate can work a rotating schedule within the sample schedule below to include opening and closing shifts
Sundayclosed
Monday0600-2030
Tuesday0600-2030
Wednesday0600-2030
Thursday0600-2030
Friday0600-2030
Saturday closed
Job Qualifications
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge
Additional Qualifications/Requirements:
  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store, as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills
  • Previous Convenience Store/Gas Station experience preferred
Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.


If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty. Ideal candidate can work a rotating schedule within the sample schedule below to include opening and closing shifts. Sundayclosed. Monday 0600-2030 Tuesday 0600-2030 Wednesday 0600-2030 Thursday 0600-2030 Friday 0600-2030 Saturday closed. Job Qualifications. Able to learn and adapt to current technology needs. Able to think quickly on the spot to answer customer questions. Able to take initiative Able to share brand knowledge. Additional Qualifications/ Requirements: Excellent attention to detail. Willing to cross-train and work in other areas of the store, as needed. Must possess a welcoming and helpful attitude toward customers and other team members. Excellent communication skills. Basic computer skills. Previous Convenience Store/ Gas Station experience preferred Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.
search terms: Customer Experience+Associate
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