NEW YORK PRESBYTERIAN Patient Navigator – PACU - Mid Shift in New York, NY

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Location
New York, New York
Shift:
Day (United States of America)
Description:

Make a Lasting Impression

Bring your talents to NewYork-Presbyterian/Columbia University, and help drive the success of our PACU. Following complex and rarely seen surgeries, our Team sets standards for post-operative care. Approximately 70–90 patients are admitted to the PACU each day. We experience a particularly high case mix index because of our reputation for surgical quality and care. Demonstrate what it means to be part of a team and raise the bar for patient care.

Patient Navigator – PACU - Mid Shift

As a Patient Navigator, you'll discover what sets us apart - passion for the individuals and families in our care. Our mission is to provide our greater community with excellence in post operative care, patient safety, education, clinical research, and science. As part of this mission, the Patient Navigator seeks to empower and educate patients on how best to access and utilize healthcare services; to support patients and their caregivers to achieve a successful plan for continuity of care; and to optimize appropriate health and social service resources.

The Patient Navigator functions as the primary care coordinator for patients and collaborates with key clinical staff to ensure comprehensive care and treatment. Coordinates appointments, provides logistical support, responsible for booking surgical procedures, acts as a liaison between the patient and surgical team, directs patient inquires to appropriate staff, and facilitates collection of medical records, insurance, and financial information. This position includes direct contact and communication with patient, in person, on telephone or via e-mail. Join our Perioperative Services Team, and help us deliver superior customer service to our diverse local community.

This is a full-time position working 12:00pm-8:00pm Monday-Friday at NewYork-Presbyterian/Columbia University Irving Medical Center.

Preferred Criteria

  • Fluent in Spanish

  • Experience in a healthcare setting working directly with patients

  • Bachelor's degree or equivalent work experience

Required Criteria

  • High School diploma or GED

  • Diverse and culturally sensitive customer service skills

  • Microsoft Word and Excel skills

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

  • 2026 Best Companies in Healthcare, Biotech & Pharma – Glassdoor

  • 2026 Best Place to Work – Glassdoor

  • 2026 America’s Best Large Employers – Forbes

  • 2026 America’s Best-In-State Employers – Forbes

  • 2026 America’s Dream Employers – Forbes

  • 2026 America’s Greatest Workplaces for Culture, Belonging & Community – Newsweek

  • 2026 Best Places to Work in IT - Computerworld

  • 2025 Great Place to Work Certified

  • 2025 Best Employers for Women – Forbes

  • 2025 Companies that Care – People

  • 2025 America’s Greatest Workplaces for Mental Well-Being - Newsweek

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

$21.35 - $34.15/Hourly


It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.

Make a Lasting Impression. Bring your talents to New. York-Presbyterian/ Columbia University, and help drive the success of our PACU. Following complex and rarely seen surgeries, our Team sets standards for post-operative care. Approximately 70–90 patients are admitted to the PACU each day. We experience a particularly high case mix index because of our reputation for surgical quality and care. Demonstrate what it means to be part of a team and raise the bar for patient care. Patient Navigator – PACU - Mid Shift. As a Patient Navigator, you'll discover what sets us apart - passion for the individuals and families in our care. Our mission is to provide our greater community with excellence in post operative care, patient safety, education, clinical research, and science. As part of this mission, the Patient Navigator seeks to empower and educate patients on how best to access and utilize healthcare services; to support patients and their caregivers to achieve a successful plan for continuity of care; and to optimize appropriate health and social service resources. The Patient Navigator functions as the primary care coordinator for patients and collaborates with key clinical staff to ensure comprehensive care and treatment. Coordinates appointments, provides logistical support, responsible for booking surgical procedures, acts as a liaison between the patient and surgical team, directs patient inquires to appropriate staff, and facilitates collection of medical records, insurance, and financial information. This position includes direct contact and communication with patient, in person, on telephone or via e-mail. Join our Perioperative Services Team, and help us deliver superior customer service to our diverse local community. This is a full-time position working 12:00 pm-8:00 pm Monday-Friday at New. York-Presbyterian/ Columbia University Irving Medical Center. Preferred Criteria. Fluent in Spanish Experience in a healthcare setting working directly with patients. Bachelor's degree or equivalent work experience Required Criteria. High School diploma or GED - Diverse and culturally sensitive customer service skills. Microsoft Word and Excel skills. Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today. Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP. NYP will not reimburse for travel expenses .026 Best Companies in Healthcare, Biotech & Pharma – Glassdoor 2026 Best Place to Work – Glassdoor 2026 America’s Best Large Employers – Forbes 2026 America’s Best-In-State Employers – Forbes 2026 America’s Dream Employers – Forbes 2026 America’s Greatest Workplaces for Culture, Belonging & Community – Newsweek 2026 Best Places to Work in IT - Computerworld 2025 Great Place to Work Certified 2025 Best Employers for Women – Forbes 2025 Companies that Care – People 2025 America’s Greatest Workplaces for Mental Well-Being - Newsweek. New. York-Presbyterian Hospital is an equal opportunity employer. Salary Range:$21.35 - $34.15/ Hourly. It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.
search terms: Navigator+Patient
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