KPH HEALTHCARE Kinney Homecare Customer Service Representative in Queensbury, NY

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Kinney Homecare Customer Service Representative
Job Locations US-NY-Queensbury
Posted Date 18 hours ago(5/28/2026 3:37 PM)
Requisition ID
2026-15756
# of Openings
1
Category
Customer Service/Support
Location : Location
US-NY-Queensbury
Overview

Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary.

Responsibilities

Job Responsibilities:

  • Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system
  • Verify all types of insurance and assist in creative financing when no insurance is available
  • Set up initial paperwork
  • Pre-qualify customers for reimbursement purposes
  • Answer phone calls in a professional manner
  • Project a positive first impression by greeting customers with exceptional customer care
  • Computer input to include new patient data and various patient updates
  • Unpack shipment when received and stock shelves as required.
Qualifications

Education:

  • Minimum: High School Diploma or GED

Experience:

  • Preferred: 0-1 years previous experience in related position
  • Preferred: Previous Healthcare or DME experience

Special Conditions of Employment

  • Drug test
  • Initial and continuous exclusion and sanction/disciplinary monitoring
  • Any and all additional eligibility requirements based on the specific position

Compensation:

$17.00 - $19.00 an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

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Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary. Responsibilities Job Responsibilities:Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system. Verify all types of insurance and assist in creative financing when no insurance is available Set up initial paperwork. Pre-qualify customers for reimbursement purposes. Answer phone calls in a professional manner. Project a positive first impression by greeting customers with exceptional customer care. Computer input to include new patient data and various patient updates. Unpack shipment when received and stock shelves as required. Qualifications Education:Minimum: High School Diploma or GED Experience:Preferred: 0-1 years previous experience in related position Preferred: Previous Healthcare or DME experience Special Conditions of Employment. Drug test. Initial and continuous exclusion and sanction/disciplinary monitoring. Any and all additional eligibility requirements based on the specific position. Compensation: $17.00 - $19.00 an hour The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements. Options Apply for this job online.
search terms: Customer Service Representative+Customer Service
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