Production and Workflow
\n- Monitors and ensures compliance with established workflow processes and procedures.
\n- Manages job scheduling to ensure on-time completion of jobs and other critical production and fulfillment deadlines.
\n- Supervises efficient and economical utilization of equipment, materials and labor.
Supervision and Employee Relations
\n- Ensures performance improvement through a scheduled plan to train, motivate, develop, and manage site personnel.
\n- Determines developmental goals and conducts periodic performance reviews with direct reports.
Client Relationship Management
\n- Develops and manages the relationship with the daily and senior level administrators through formal and informal meetings.
\n- Resolves complaints escalated by the customer or other end users in a timely manner.
People Management and Development
\n- Ensures effective performance management with direct reports and oversee the overall process.
\n- Ensures effective two-way communication with direct reports and within area of responsibility.
Equipment Knowledge and Care
\n- Establishes a working familiarity with equipment capabilities; maintains all equipment to manufacturer's specifications.
\n- Keeps abreast of technical knowledge and skills of hardware and software through consultation, class instruction, manuals, self-training and exchange of information.
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Administration and Reporting
\n- Maintains targeted levels of profitability.
\n- Manages and controls inventory and assets.
- Experienced
- 2 years